Thursday, March 13, 2014

Thanks to Tasnim!!

Tasnim volunteers remotely for the Foodbank from Georgia! She responded to an ad we posted online for a database expert to help us transition into SalesForce from our old database and train in our staff on how to use it. Her commitment to this project is immeasurable and she deserves a national award for all of the time and effort she's put into this!)

Working closely with key Foodbank SalesForce decision makers, Tasnim first needed to understand how the Foodbank wanted to utilize SalesForce and how the data was to be used in reports. Then, she browsed the training manual sections in SalesForce to use as templates and added Foodbank-specific instructions as well as screen shots so everyone could see and read exactly how to perform each step.

Tasnim's dedication to this project doesn't end here. She continues to go above and beyond and has created a professional training program to offer training videos and live training webinars for our staff! She is also assisting our database expert teams on Foodbank's specific data entry processes! Having Tasnim answer questions from other database volunteers frees up Foodbank staff's time so that we can focus on getting more food, money, and volunteers into the Foodbank.

We are so very fortunate to have Tasnim on our team and our appreciation for her efforts is indescribable.

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